Annet has proven frameworks and methodologies to implement all leading ERP packages. We assist our Healthcare clients in the following areas:
ERP Package Selection: We help our customers make high-value long-term IT investments in scalable, flexible systems by choosing best-of-breed enterprise applications, with off-the-shelf functionality to suit current and future business requirements.
Implementation: We help our customers customize enterprise applications to meet their unique business requirements.
Integration: We then help integrate different applications in the enterprise IT landscape by creating Interfaces with other applications, and deploying these solutions both locally and globally at single and multiple sites using our proven global delivery model.
Enhancements: Moreover, we continue to help clients improve current applications to meet new business requirements and advise our customers about potential enhancements including re-designing business processes to improve results, updating screens, reports, and application logic, as well as deploying new applications’ functionality modules.
Upgrades: In the ever-changing business environment, technology and product suppliers regularly introduce new versions to provide additional functionality or improve current business processes. We advise customers on the need to upgrade and, if required, ensure a smooth transition to the new version.
Application support: To keep businesses running smoothly, we help customers run their ERP applications using stringent Service Level Agreements (SLAs) to optimize performance. We have the experience to run globally distributed installations and skilled teams to support 24x7x365 days operations. We use our global service delivery model with proven processes, methodologies and tools to provide a cost-effective support operation.
Production support: We offer full production support services for ERP applications and perform various tasks such as system and database monitoring for performance, health checks, patch upgrades, root cause identification and analysis, which enables customers to run their business efficiently.