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ERECA provides a centralized document
management and content management platform for marketing groups, enabling
them to create and maintain up-to-date marketing
collateral. Powered by a centralized database
which updates information simultaneously to web
and print media, marketing executives are able
to keep all information updated from a single
location. The system lets you create an unlimited
amount of custom templates which ensure that a
unified brand image is reflected across all marketing
material. Electronic information is then easily
disseminated across other ERECA user groups, customers and other
external contacts. |
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Key Features |
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Creating
/ Updating Marketing Collateral |
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Content
Management (web and print) |
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Document
Management |
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Information
Dissemination |
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E.g. XYZ Mall has recently undergone
renovation. The Marketing group is quickly able
to update their marketing collateral for XYZ Mall
using ERECA to reflect the updated brand/image.
The Mall Brochure and Property Fact Sheets are
simultaneously updated, published on the corresponding
web site, and corresponding electronic Print (.pdf)
files are emailed to associated leasing reps,
brokers, tenants and others. Electronic high resolution
files are also generated which can be professionally
printed for use at an upcoming trade show. |
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ERECA includes a Multiple
Listing System that provides information about
vacant units (and upcoming vacancies) which are
selectively pushed out to Leasing reps, brokers
and agents. Authorized sales personnel are provided
access to the most up-to-date information pertaining
to a unit to be leased, such as floor plans, property
fact sheets, demographic/neighborhood information,
recent news-all available at the click of a button.
Additionally, ERECA includes a powerful Contact Management
solution which enables salespeople to keep track
of their customers, maintaining activity logs,
setting reminders and tracking each sale from
prospect to conclusion, and renewal. |
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Key Features |
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Unit / Property Availability Listing |
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Contact
Management |
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Sales Tracking |
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Reminders |
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Follow Up |
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Activity
History |
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E.g. XYZ mall has a retail store whose
lease is expiring in the next 30 days. Information
about this unit/property/neighborhood, etc. is
added to ERECA by the marketing department and
sent to the associated leasing representative
for XYZ mall. The leasing representative is able
to use ERECA to view a "waiting list" of retailers
at XYZ mall, and establish contact with them through
the contact management system. The retailer is
then "shown" the store by the leasing representative.
Following the normal sales cycle, the retailer
is ready to lease the space. |
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Authorized legal personnel utilize
ERECA's document
management and communication modules to draw up lease agreements
between tenants and landlords and to interface
with leasing representatives and property owners/managers.
The document management system facilitates different
levels of "e-approval" prior to a lease being
finalized and ready for execution. |
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Key Features |
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Document
Management System |
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E-Approval
Workflow |
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E.g. A leasing representative uses ERECA to interact with the legal department
to draw up a lease, and sees it through to final
execution between the lessor (property owner/manager)
and the lessee (tenant). [As the lease is being
processed, rent / deposit accounts are added to
ERECA's database for use in the financial
accounting module]. |
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Once a tenant is moved into a unit,
they are automatically provided access to ERECA's secure web-based tenant
portal. Tenants use ERECA as an electronic document repository
to maintain all relevant documents related to
their lease. The tenant
portal also includes an issue
tracking system which tenants use to log, track
and communicate issues to the property manager. |
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Key Features |
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Document
Review/Repository |
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Information
Updates related to the Unit / Property |
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Assignment
and Issue Tracking of Work Orders |
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Online
payment of Rent and Utility Bills |
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E.g. A plumbing issue has arisen in Unit
123 of Property ABC. Tenant ABC logs into the
Tenant Portal, reports the issue, and assigns
it to the property manager for action. |
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Property Managers use ERECA through their web-based property
management portal. This lets them to take action
on various issues raised by their tenants, as
well as assign work to authorized vendors to provide
services at the property. [If billable charges
apply, appropriate entries are tracked within
ERECA's accounting
module and invoiced to the tenant or property
manager/owner] |
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Key Features |
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Communication
with Tenants - Property / Unit information
- News Updates/Information
Updates |
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Parking
Management |
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Work
Order Management |
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Vacant
Space Management |
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Vendor
Management |
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Updating
Unit/Property Information |
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Updating
Demographic Information |
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E.g. The Property Manager receives an
alert (via email/to mobile device) that a tenant
is facing a plumbing issue. The Property Manager then makes
comments about the issue as appropriate, and assigns
the issue to an approved vendor. |
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Authorized vendors received work-orders
through ERECA's Vendor
Portal. Work orders appear on each vendor's
portal interface, as well as messages sent to
email and mobile/PDA devices. ERECA's PDA interface enables vendors
to update work orders through their PDA devices.
As each work order is completed, an update is
automatically sent to all stakeholders affected.
In most cases these are property managers, tenants
and, if billing is associated, to the accounting
department. |
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Key Features |
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Work
Orders Received / Assigned -
Accessible / Updatable via PDA |
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Automated
billing submission / approval |
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E.g. A plumbing vendor receives an alert
(via email/mobile device/PDA) that a plumbing
issue exists at Property ABC, Unit 123. Contact
information for the tenant is provided, enabling
the vendor to schedule an appointment to address
the issue. Once the issue is resolved, the vendor
updates the issue on his PDA/mobile device. The
update is immediately reflected in ERECA's issue tracking system, is visible
on the various portals, and messages are sent
to the tenant and property manager that the issue
has been resolved. If a charge occurs due to this
service, ERECA accordingly updates its accounts
system to bill the tenant, property manager and/or
property owner's account. |
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ERECA comes with a sophisticated enterprise
accounting and billing system that supports a
single property or multiple properties. This module
is an "optional feature". Accordingly, ERECA interfaces with several other 3rd
party enterprise accounting systems. |
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ERECA's standard installation is replete
with > 50 standardized reports encompassing: |
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Sales
Reports |
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Tenant
Reports |
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Occupancy
/ Vacancy Reports |
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Financial
Reports |
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Additional custom reports can also
be created based on individual customer requirements. |
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