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ERECA Modules -  
   

Marketing Module

 

ERECA provides a centralized document management and content management platform for marketing groups, enabling them to create and maintain up-to-date marketing collateral. Powered by a centralized database which updates information simultaneously to web and print media, marketing executives are able to keep all information updated from a single location. The system lets you create an unlimited amount of custom templates which ensure that a unified brand image is reflected across all marketing material. Electronic information is then easily disseminated across other ERECA user groups, customers and other external contacts.

 

Key Features

 
Creating / Updating Marketing Collateral
 
Content Management (web and print)
 
Document Management
 
Information Dissemination
 

E.g. XYZ Mall has recently undergone renovation. The Marketing group is quickly able to update their marketing collateral for XYZ Mall using ERECA to reflect the updated brand/image. The Mall Brochure and Property Fact Sheets are simultaneously updated, published on the corresponding web site, and corresponding electronic Print (.pdf) files are emailed to associated leasing reps, brokers, tenants and others. Electronic high resolution files are also generated which can be professionally printed for use at an upcoming trade show.

Sales Module

 

ERECA includes a Multiple Listing System that provides information about vacant units (and upcoming vacancies) which are selectively pushed out to Leasing reps, brokers and agents. Authorized sales personnel are provided access to the most up-to-date information pertaining to a unit to be leased, such as floor plans, property fact sheets, demographic/neighborhood information, recent news-all available at the click of a button. Additionally, ERECA includes a powerful Contact Management solution which enables salespeople to keep track of their customers, maintaining activity logs, setting reminders and tracking each sale from prospect to conclusion, and renewal.

 

Key Features

 
Unit / Property Availability Listing
 
Contact Management
 
Sales Tracking
 
Reminders
 
Follow Up
 
Activity History
 

E.g. XYZ mall has a retail store whose lease is expiring in the next 30 days. Information about this unit/property/neighborhood, etc. is added to ERECA by the marketing department and sent to the associated leasing representative for XYZ mall. The leasing representative is able to use ERECA to view a "waiting list" of retailers at XYZ mall, and establish contact with them through the contact management system. The retailer is then "shown" the store by the leasing representative. Following the normal sales cycle, the retailer is ready to lease the space.

Legal Module

 

Authorized legal personnel utilize ERECA's document management and communication modules to draw up lease agreements between tenants and landlords and to interface with leasing representatives and property owners/managers. The document management system facilitates different levels of "e-approval" prior to a lease being finalized and ready for execution.

 

Key Features

 
Document Management System
 
E-Approval Workflow
 

E.g. A leasing representative uses ERECA to interact with the legal department to draw up a lease, and sees it through to final execution between the lessor (property owner/manager) and the lessee (tenant). [As the lease is being processed, rent / deposit accounts are added to ERECA's database for use in the financial accounting module].

Tenancy Module

 

Once a tenant is moved into a unit, they are automatically provided access to ERECA's secure web-based tenant portal. Tenants use ERECA as an electronic document repository to maintain all relevant documents related to their lease. The tenant portal also includes an issue tracking system which tenants use to log, track and communicate issues to the property manager.

 

Key Features

 
Document Review/Repository
 
Information Updates related to the Unit / Property
 
Assignment and Issue Tracking of Work Orders
 
Online payment of Rent and Utility Bills
 

E.g. A plumbing issue has arisen in Unit 123 of Property ABC. Tenant ABC logs into the Tenant Portal, reports the issue, and assigns it to the property manager for action.

Property Managers Module

 

Property Managers use ERECA through their web-based property management portal. This lets them to take action on various issues raised by their tenants, as well as assign work to authorized vendors to provide services at the property. [If billable charges apply, appropriate entries are tracked within ERECA's accounting module and invoiced to the tenant or property manager/owner]

 

Key Features

 
Communication with Tenants - Property / Unit information
- News Updates/Information Updates
 
Parking Management
 
Work Order Management
 
Vacant Space Management
 
Vendor Management
 
Updating Unit/Property Information
 
Updating Demographic Information
 

E.g. The Property Manager receives an alert (via email/to mobile device) that a tenant is facing a plumbing issue. The Property Manager then makes comments about the issue as appropriate, and assigns the issue to an approved vendor.

Vendor Module

 

Authorized vendors received work-orders through ERECA's Vendor Portal. Work orders appear on each vendor's portal interface, as well as messages sent to email and mobile/PDA devices. ERECA's PDA interface enables vendors to update work orders through their PDA devices. As each work order is completed, an update is automatically sent to all stakeholders affected. In most cases these are property managers, tenants and, if billing is associated, to the accounting department.

 

Key Features

 
Work Orders Received / Assigned
- Accessible / Updatable via PDA
 
Automated billing submission / approval
 

E.g. A plumbing vendor receives an alert (via email/mobile device/PDA) that a plumbing issue exists at Property ABC, Unit 123. Contact information for the tenant is provided, enabling the vendor to schedule an appointment to address the issue. Once the issue is resolved, the vendor updates the issue on his PDA/mobile device. The update is immediately reflected in ERECA's issue tracking system, is visible on the various portals, and messages are sent to the tenant and property manager that the issue has been resolved. If a charge occurs due to this service, ERECA accordingly updates its accounts system to bill the tenant, property manager and/or property owner's account.

Accounts Module

 

ERECA comes with a sophisticated enterprise accounting and billing system that supports a single property or multiple properties. This module is an "optional feature". Accordingly, ERECA interfaces with several other 3rd party enterprise accounting systems.

Reports Module

 

ERECA's standard installation is replete with > 50 standardized reports encompassing:

 
Sales Reports
 
Tenant Reports
 
Occupancy / Vacancy Reports
 
Financial Reports
 

Additional custom reports can also be created based on individual customer requirements.

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